SCM Functional - Manager
PWC — Bengaluru, India
Platform: Microsoft Dynamics 365 Retail · Type: Full-time
Experience: 9-12 years
Modules: D365 Commerce, D365 Supply Chain, D365 Finance
Job description
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an SCM Functional Manager, you will play a pivotal role in transforming our clients' technology landscapes by leveraging Microsoft Dynamics. Within our Technology Consulting practice, you will help clients optimize their Sales, Service, and Marketing functions, deploying Microsoft Business Applications Suite to meet unique business needs across various industries. This role offers the chance to contribute to PwC's strategy-led and technology-enabled value proposition, aligning industry focus with Microsoft technologies like Dynamics 365, Azure, Power Platform, and Power BI.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC Acceleration Center India, you will build meaningful client connections, navigate complex situations, and deepen your technical skills. You will anticipate team and client needs, delivering quality while embracing ambiguity and using these moments as opportunities to grow.
Responsibilities
Lead requirement gathering workshops and business process discussions with stakeholders.
Design scalable and efficient D365 F&O SCM solutions aligned with business objectives and industry best practices.
Provide functional leadership across SCM modules including:
Procurement & Sourcing
Inventory Management
Warehouse Management
Master Planning
Product Information Management
Sales & Distribution
Transportation Management
Conduct fit-gap analysis and define solution roadmaps.
Review and approve functional design documents, process flows, and solution architecture.
Manage end-to-end ERP implementation lifecycle including design, configuration, testing, deployment, and hypercare support.
Lead multiple project workstreams and ensure timely delivery within scope, budget, and quality standards.
Drive SIT, UAT, cutover, and go-live activities.
Identify project risks, dependencies, and mitigation plans proactively.
Collaborate with technical, integration, data migration, and reporting teams for seamless execution.
Act as a trusted advisor to clients and business stakeholders.
Conduct steering committee meetings, status reporting, and executive-level presentations.
Manage client expectations and ensure high customer satisfaction.
Support business development activities, solution demos, and proposal responses.
Lead, mentor, and manage functional consultants and analysts.
Provide guidance on solution design, issue resolution, and best practices.
Support resource planning, team utilization, and capability development.
Foster a collaborative and high-performance team environment.
What You Must Have
- At least a Bachelor's degree
- At least 9 years of experience
- Oral and written proficiency in English required
What Sets You Apart
Deep understanding of supply chain business processes and ERP transformation programs.
Strong experience in:
Solution architecture
Requirement analysis
Functional design
Testing and deployment
Stakeholder management
Experience managing large-scale or global implementations.
Strong communication, leadership, and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an SCM Functional Manager, you will play a pivotal role in transforming our clients' technology landscapes by leveraging Microsoft Dynamics. Within our Technology Consulting practice, you will help clients optimize their Sales, Service, and Marketing functions, deploying Microsoft Business Applications Suite to meet unique business needs across various industries. This role offers the chance to contribute to PwC's strategy-led and technology-enabled value proposition, aligning industry focus with Microsoft technologies like Dynamics 365, Azure, Power Platform, and Power BI.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC Acceleration Center India, you will build meaningful client connections, navigate complex situations, and deepen your technical skills. You will anticipate team and client needs, delivering quality while embracing ambiguity and using these moments as opportunities to grow.
Responsibilities
Lead requirement gathering workshops and business process discussions with stakeholders.
Design scalable and efficient D365 F&O SCM solutions aligned with business objectives and industry best practices.
Provide functional leadership across SCM modules including:
Procurement & Sourcing
Inventory Management
Warehouse Management
Master Planning
Product Information Management
Sales & Distribution
Transportation Management
Conduct fit-gap analysis and define solution roadmaps.
Review and approve functional design documents, process flows, and solution architecture.
Manage end-to-end ERP implementation lifecycle including design, configuration, testing, deployment, and hypercare support.
Lead multiple project workstreams and ensure timely delivery within scope, budget, and quality standards.
Drive SIT, UAT, cutover, and go-live activities.
Identify project risks, dependencies, and mitigation plans proactively.
Collaborate with technical, integration, data migration, and reporting teams for seamless execution.
Act as a trusted advisor to clients and business stakeholders.
Conduct steering committee meetings, status reporting, and executive-level presentations.
Manage client expectations and ensure high customer satisfaction.
Support business development activities, solution demos, and proposal responses.
Lead, mentor, and manage functional consultants and analysts.
Provide guidance on solution design, issue resolution, and best practices.
Support resource planning, team utilization, and capability development.
Foster a collaborative and high-performance team environment.
What You Must Have
- At least a Bachelor's degree
- At least 9 years of experience
- Oral and written proficiency in English required
What Sets You Apart
Deep understanding of supply chain business processes and ERP transformation programs.
Strong experience in:
Solution architecture
Requirement analysis
Functional design
Testing and deployment
Stakeholder management
Experience managing large-scale or global implementations.
Strong communication, leadership, and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.