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Senior Digital Technology Manager, Commerce Platform

Ralph Lauren — Bengaluru, India

Platform: Salesforce Commerce Cloud (SFCC) · Type: Full-time

Experience: 13-15 years

Modules: Storefront Development (SFRA), Order Management (Salesforce OMS), B2C Commerce

Job description

POSITION OVERVIEW

This role will be based in Bangalore, India.
We are seeking an exceptional Commerce Senior Technical Manager with 10+ years of experience to lead our transformational journey from monolithic commerce architecture to modern, headless composable commerce solutions. This strategic role combines deep technical expertise with strong people management capabilities, overseeing global development teams while driving enterprise-scale digital commerce initiatives. The successful candidate will manage distributed teams across multiple regions, champion performance optimization, and establish scalable architecture patterns that support our evolving digital commerce platform across Next.js, React, composable frontends, SFCC backend, microservices/APIs, and analytics.

This role will play a key part in building the next generation of commerce capabilities, supporting our transition toward Composable Commerce architecture, and strengthening our global commerce engineering capabilities.

ESSENTIAL DUTIES & RESPONSIBILITIES

Technology Leadership & Architecture
Provide hands-on technical guidance to development teams on SFCC platform development.
Act as a solution architect and technical advisor for commerce platform initiatives.
Guide the team on modern engineering practices, design patterns, and scalable architecture.
Lead adoption of Composable Commerce architecture, integrating APIs, microservices, and headless frameworks.
Ensure best practices around performance optimization, scalability, and security within the commerce ecosystem.
Engineering Excellence & Capability building
Define and evolve scalable, secure, high-performance commerce architecture using composable principles
Act as solution architect and technical advisor for commerce platform initiatives
Champion Composable Performance optimization and Service-Oriented Architecture (SOA) patterns
Drive migration strategy from monolithic SFCC to headless composable architecture
Lead adoption of Composable Commerce architecture, integrating APIs, microservices, and headless frameworks
Establish technical standards and best practices for the composable commerce stack
Oversee development of Next.js (React) front-end applications with focus on performance and user experience
Guide implementation of DXP (Digital Experience Platform) design patterns and Storybook component libraries
Manage integration strategies between Contentful CMS, Harper Cloud, and SFCC SCAPI APIs
Ensure proper implementation of cloud-native database solutions on edge computing infrastructure
Drive adoption of CI/CD practices, release governance, and quality assurance frameworks.
Delivery and Technology Leadership
Lead and mentor a global, multidisciplinary development organization spanning multiple time zones (North America, India, and other regions)
Manage 6+ developers in India while coordinating with international development teams
Oversee cross-functional engineering teams including frontend, backend, performance, analytics, and release management
Partner closely with Product and Program leadership on enterprise-scale digital commerce initiatives
Ensure predictable delivery of product features, enhancements, and platform improvements
Provide regular delivery updates, risk assessments, and progress reports to stakeholders
Continuously improve development velocity, code quality, and engineering productivity.

EXPERIENCE, SKILLS & KNOWLEDGE

Composable Commerce & Frontend Technologies
SFCC Development - Proven experience with Salesforce Commerce Cloud (SFCC/Demandware) development and ISML front-end
Next.js (React) Expertise - Deep understanding of server-side rendering, static generation, and performance optimization
DXP Design & Storybook - Experience with design system implementation and component library management
Harper Cloud Data Access - Understanding of cloud data access patterns and edge computing
CMS Integration - Experience with headless CMS architecture, content modeling, and data pipelines
Frontend Integrations - Subject matter expertise in API integrations and microservices architecture

Cloud & Infrastructure

Akamai Routing Configuration as Code - Experience with CDN configuration and infrastructure as code practices
Cloud Data Pipelines - Knowledge of cloud data pipeline architecture and implementation
CMS Pipelines/Webhooks - Understanding of content delivery automation and event-driven architecture
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related technical field
12+ years of software development experience with strong focus on digital commerce platforms
5+ years of experience managing engineering teams and lead

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