Tech Sr. Project Manager - Supply Chain
Williams-Sonoma, Inc — Pune, India
Platform: Manhattan Associates · Type: Full-time
Experience: 9-12 years
Modules: Manhattan WMS, TMS, Supply Chain Planning, OMS / DOM, Inventory Optimization
Job description
Role Overview
We are seeking a hands-on Senior Project Manager to lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.
The ideal candidate has a proven track record of successfully managing medium to large-scale technology projects, driving execution across multiple teams, managing dependencies, mitigating risks, and delivering business outcomes. This role requires strong project management fundamentals combined with experience supporting AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies that improve operational efficiency and business decision-making.
The Senior Project Manager will partner closely with Business, Product, Technology, Architecture, Data, and Vendor teams to ensure successful project delivery while maintaining visibility into scope, schedule, cost, quality, and risks.
Impact of the Role
Lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.
Drive execution across multiple teams by managing dependencies, mitigating risks, and delivering business outcomes.
Improve operational efficiency and business decision-making through AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies.
Maintain visibility into scope, schedule, cost, quality, and risks to ensure successful project delivery.
Deliver on-time and on-budget projects while effectively managing scope, schedule, cost, and quality.
Support successful implementation of Supply Chain and Logistics technology solutions.
Improve operational efficiency through AI-enabled solutions and automation.
Drive high stakeholder satisfaction and successful business outcomes.
Technology Platforms You Will Work On
Warehouse Management Systems (WMS)
Order Management Systems (OMS)
Inventory Management Systems (IMS)
Distribution Center and Hub Rollouts
Transportation and Final Mile Initiatives
Returns Processing Solutions
Merchandising Systems
Supply Chain Analytics Platforms
Enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions
Generative AI, AI-powered automation, predictive analytics, machine learning solutions, and intelligent workflow automation
Jira, Confluence, Microsoft Project, Rally, and Smartsheet
Power BI, Snowflake, and Analytics Platforms
APIs, Microservices, and Integration Architectures
Cloud-based enterprise applications
Data visualization and operational reporting tools
Key Responsibilities
Lead multiple cross-functional projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Returns, and Merchandising domains.
Develop and maintain detailed project plans, schedules, milestones, dependencies, and deliverables.
Manage project scope, budget, forecasts, risks, issues, and resource requirements.
Establish clear project governance, escalation paths, and communication plans.
Produce meaningful status reports that clearly communicate project health, risks, issues, dependencies, and mitigation plans.
Drive accountability across business, technology, and vendor teams to ensure timely delivery.
Manage projects supporting Warehouse Management Systems (WMS), Order Management Systems (OMS), Inventory Management Systems (IMS), Distribution Center and Hub Rollouts, Transportation and Final Mile Initiatives, Returns Processing Solutions, Merchandising Systems, and Supply Chain Analytics Platforms.
Coordinate integrations between enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions.
Manage dependencies between upstream and downstream systems to ensure successful end-to-end delivery.
Manage delivery of AI-enabled business initiatives, intelligent automation projects, and analytics solutions.
Support implementation of Generative AI, AI-powered automation, predictive analytics, and workflow optimization initiatives.
Identify opportunities where AI and automation can improve operational efficiency, reporting, project visibility, and business processes.
Partner with business and technical teams to define requirements, measure outcomes, and ensure successful adoption of AI-enabled capabilities.
Support AI governance, compliance, and responsible AI practices as applicable.
Perform project budgeting, forecasting, cost-benefit analysis, and financial tracking.
Anticipate budget risks and proactively adjust forecasts.
Manage Statements of Work (SOWs), vendor engagements, and third-party delivery partners.
Hold vendors accountable for commitments, milestones, deliverables, and timelines.
Utilize Agile, Hybrid, and Waterfall methodologies as appropriate.
We are seeking a hands-on Senior Project Manager to lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.
The ideal candidate has a proven track record of successfully managing medium to large-scale technology projects, driving execution across multiple teams, managing dependencies, mitigating risks, and delivering business outcomes. This role requires strong project management fundamentals combined with experience supporting AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies that improve operational efficiency and business decision-making.
The Senior Project Manager will partner closely with Business, Product, Technology, Architecture, Data, and Vendor teams to ensure successful project delivery while maintaining visibility into scope, schedule, cost, quality, and risks.
Impact of the Role
Lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.
Drive execution across multiple teams by managing dependencies, mitigating risks, and delivering business outcomes.
Improve operational efficiency and business decision-making through AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies.
Maintain visibility into scope, schedule, cost, quality, and risks to ensure successful project delivery.
Deliver on-time and on-budget projects while effectively managing scope, schedule, cost, and quality.
Support successful implementation of Supply Chain and Logistics technology solutions.
Improve operational efficiency through AI-enabled solutions and automation.
Drive high stakeholder satisfaction and successful business outcomes.
Technology Platforms You Will Work On
Warehouse Management Systems (WMS)
Order Management Systems (OMS)
Inventory Management Systems (IMS)
Distribution Center and Hub Rollouts
Transportation and Final Mile Initiatives
Returns Processing Solutions
Merchandising Systems
Supply Chain Analytics Platforms
Enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions
Generative AI, AI-powered automation, predictive analytics, machine learning solutions, and intelligent workflow automation
Jira, Confluence, Microsoft Project, Rally, and Smartsheet
Power BI, Snowflake, and Analytics Platforms
APIs, Microservices, and Integration Architectures
Cloud-based enterprise applications
Data visualization and operational reporting tools
Key Responsibilities
Lead multiple cross-functional projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Returns, and Merchandising domains.
Develop and maintain detailed project plans, schedules, milestones, dependencies, and deliverables.
Manage project scope, budget, forecasts, risks, issues, and resource requirements.
Establish clear project governance, escalation paths, and communication plans.
Produce meaningful status reports that clearly communicate project health, risks, issues, dependencies, and mitigation plans.
Drive accountability across business, technology, and vendor teams to ensure timely delivery.
Manage projects supporting Warehouse Management Systems (WMS), Order Management Systems (OMS), Inventory Management Systems (IMS), Distribution Center and Hub Rollouts, Transportation and Final Mile Initiatives, Returns Processing Solutions, Merchandising Systems, and Supply Chain Analytics Platforms.
Coordinate integrations between enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions.
Manage dependencies between upstream and downstream systems to ensure successful end-to-end delivery.
Manage delivery of AI-enabled business initiatives, intelligent automation projects, and analytics solutions.
Support implementation of Generative AI, AI-powered automation, predictive analytics, and workflow optimization initiatives.
Identify opportunities where AI and automation can improve operational efficiency, reporting, project visibility, and business processes.
Partner with business and technical teams to define requirements, measure outcomes, and ensure successful adoption of AI-enabled capabilities.
Support AI governance, compliance, and responsible AI practices as applicable.
Perform project budgeting, forecasting, cost-benefit analysis, and financial tracking.
Anticipate budget risks and proactively adjust forecasts.
Manage Statements of Work (SOWs), vendor engagements, and third-party delivery partners.
Hold vendors accountable for commitments, milestones, deliverables, and timelines.
Utilize Agile, Hybrid, and Waterfall methodologies as appropriate.